Terms of Service and End User Licence Agreement

For Kanazawa Go. Last Updated: January 2026

1. Acceptance of Terms

By downloading, installing, or using Kanazawa Go, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use the app and should delete it from your device immediately.

2. About Us

Kanazawa Go is owned and operated by:
CramBerry 20 Park Gate, Knaresborough, England, HG5 9DR
Company Number: 11862767

3. Scope of Licence (EULA)

CramBerry grants you a personal, non-exclusive, non-transferable, revocable licence to use Kanazawa Go on your personal devices.

Platform Acknowledgement: You acknowledge that this agreement is between you and CramBerry only, and not with Apple Inc. or Google LLC. CramBerry is solely responsible for the app and its content.
Maintenance: CramBerry is solely responsible for providing any maintenance and support services for the app.

4. Proprietary Content and Intellectual Property

This app contains original curated content that is the result of significant creative and financial investment.

Ownership: All text, original photography, audio voiceovers, bespoke map layouts, and curated routes are the exclusive property of CramBerry.
Copyright Protection: This content is protected by United Kingdom and international copyright laws. Your licence is for listening and viewing only.
No Extraction: You are strictly prohibited from recording, extracting, "ripping," or redistributing the audio voiceovers or photography from the app for use in any other medium or for any other purpose.

5. Restrictions

You may not:

Copy, modify, or create derivative works of the app or its content.
Reverse engineer, decompile, or attempt to extract the source code.
Use any automated system or software to scrape or harvest data, text, or images.
Use the app's content to build a competing product or service.
Use the content for any commercial purpose without a separate commercial licence from CramBerry.

6. Offline Content

Users may download specific content for offline use within the app. These files remain the property of CramBerry and are subject to the same protections and restrictions as online content.

7. User Accounts

You are responsible for:

Maintaining the confidentiality of your account credentials.
All activity that occurs under your account.
Ensuring your account information is accurate.
Account Deletion: You may delete your account at any time using the in-app account deletion feature or by contacting CramBerry.

8. Disclaimers: Accuracy, Safety, and Satisfaction

Kanazawa Go is provided on an "AS IS" and "AS AVAILABLE" basis.

Information Accuracy: While we strive for accuracy, we do not guarantee the timeliness or correctness of third-party information, including but not limited to business opening hours, entry prices, or transit schedules.
Physical Safety: Users explore Kanazawa at their own risk. CramBerry is not liable for any injury, accident, loss of property, or damage sustained while following suggested routes or visiting recommended locations.
Subjective Experience: Travel is personal and subjective. CramBerry is not responsible if you have an unsatisfactory experience at a recommended location, or if you do not like the app content, voiceover style, or recommendations. No refunds will be issued based on personal preference or subjective dissatisfaction.
Local Compliance: Always follow local Japanese laws, posted signage, and instructions from temple or shrine staff.

9. Third-Party Links

Kanazawa Go may include links to third-party websites or services. CramBerry does not control and is not responsible for the content, policies, or practices of any third-party sites.

10. Termination, Discontinuation, and Refunds

Termination: We may suspend or terminate your access if you violate these Terms.
Right to Discontinue: CramBerry reserves the right to modify, suspend, or permanently discontinue the app or any part of the service at any time.
No Refunds: All purchases are final. In the event that the app is discontinued or removed from stores, or if you choose to stop using the service, no refunds will be provided.

11. Limitation of Liability

To the maximum extent permitted by law, CramBerry's total liability for any claim arising out of the use of the app shall not exceed the amount you paid, if any, to CramBerry for the app.

12. Indemnification

You agree to indemnify and hold harmless CramBerry from any claims, damages, losses, liabilities, and expenses arising out of your misuse of the app or violation of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of Kanazawa Go after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For support or legal inquiries: info@cramberry.co.uk